Measured, commercially minded resolution: we tell you when a step is not worth taking. Your matter is handled by a solicitor who knows the file, so the person advising you is the person you speak to.

Select any of the areas below to see what that work involves.

How the process works

Every matter is different, but most follow broadly these stages. We will tell you at the outset which apply to you and roughly how long each takes.

1. Assessing the merits

   Before anything else we tell you whether the claim is worth bringing, and what it is realistically worth.

2. Letter before action

   The courts expect parties to try to resolve matters first. A properly drafted letter often settles it.

3. Negotiation or mediation

   Settlement usually costs far less than a trial. We push for it where it serves you.

4. Issuing proceedings

   If settlement fails we prepare and issue the claim, or defend one brought against you.

5. Hearing and enforcement

   We represent you at the hearing and, if you win, advise on enforcing the judgment.

What we will need from you

Having these to hand at the first appointment saves time and cost. Do not worry if something is missing — we will tell you how to obtain it.

• The contract or agreement in dispute
• All correspondence between the parties
• Invoices, statements or proof of payment
• Any court papers already received
• A chronology of what happened and when

Fees for this work

Most of this work is done for a fixed fee agreed in writing before we start.

Disbursements — court, tribunal and Home Office fees, and any experts or interpreters — are payable in addition. See the full fees page for the complete list.

Common questions